🌿 Privacy Policy
Protecting Your Trust & Green Choices
At Nature Lovers Shop, we deeply value the trust you place in us. As a brand built on the philosophy of nurturing life through plants and gardening, we extend the same care and responsibility when it comes to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data whenever you interact with us—be it through product purchases, service bookings, or simply browsing our website.
🌱 What Information Do We Collect?
When you shop with us or book a gardening service, we may collect certain details to serve you better. These include:
Personal details like your name, phone number, email address, and delivery address
Order information such as the products you purchase, your preferences, and service bookings
Payment details processed securely through trusted payment gateways (Note: we never store your card information)
Browsing data like IP address, device type, and your activity on our site, through cookies and similar tools
🌼 Why Do We Collect This Information?
Your data helps us:
Deliver your products and services smoothly
Offer personalized plant care tips and product suggestions
Keep you informed about order status, plant care blogs, or promotional offers
Understand what our gardening community loves, so we can grow better together
Provide customer support, whether you’re growing a bonsai or setting up a vertical garden
We only collect the information necessary to enhance your experience and will never sell or misuse your data.
🌻 Do We Share Your Information?
We respect your privacy and only share your data with trusted partners:
Delivery partners for order shipment
Payment processors like Razorpay, Paytm, etc., for secure payments
Our gardening experts if you’ve booked services like terrace gardening, plant maintenance, or home consultations
Legal authorities, only if required by law or for fraud prevention
We ensure that all our partners follow strong data protection policies too.
💧 How Do We Protect Your Data?
We use secure servers, encrypted connections (SSL), and safe payment gateways to keep your information protected. We also regularly monitor our systems to prevent any unauthorized access.
However, as with all online platforms, 100% security cannot be guaranteed—so we recommend keeping your account details confidential and using strong passwords.
🍃 Cookies & Tracking Tools
We use cookies to:
Save your cart items and login preferences
Recommend products based on your interests
Analyze traffic and improve our website performance
You can manage or disable cookies from your browser settings anytime.
🌸 Your Rights as a Customer
You are always in control of your data. You can:
View or update your account information
Opt-out of our promotional emails or WhatsApp messages
Request us to delete your data anytime by contacting us
We’re always here to support your privacy choices.
🧒 Children’s Privacy
We do not knowingly collect personal data from children under 13 years of age. If you believe a child has shared their data with us, please reach out, and we’ll take immediate steps to remove it.
🌼 Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our services or regulations. Any updates will be shared here or via email if you’re subscribed.
📬 Contact Us
If you have any questions, concerns, or feedback about your data privacy, feel free to connect with us:
📧 Email: support@natureloversshop.com
📞 Phone: +91-9508691651
🌐 Website: www.natureloversshop.comYour privacy matters to us as much as your plants do.
Thank you for growing with Nature Lovers Shop!